Privacy Policy
Your privacy matters. Learn how Dr. Renuka Gupta collects, uses and protects your personal information and medical data.
Information We Collect
Name, phone number, email address, city/country, appointment details, uploaded medical reports, contact form submissions, WhatsApp communications, cookies and analytics data.
How We Use Your Information
To respond to enquiries, schedule appointments, review submitted information, improve website performance, communicate with patients and comply with legal obligations.
Medical Reports & Health Information
Medical reports shared through the website are used only for consultation, appointment coordination or second-opinion services and handled with appropriate confidentiality.
WhatsApp Communication
If you contact us through WhatsApp, your messages and shared files may be used to assist with appointments and communication.
Cookies & Analytics
The website may use cookies and analytics tools to understand visitor behaviour and improve user experience.
Third-Party Services
Google Analytics, Google Search Console, Google Maps, WhatsApp, YouTube, Meta/Facebook Pixel, email marketing services and payment gateways (if introduced).
Data Security
Reasonable technical and organisational measures are used to help protect personal information; however, no internet transmission is completely secure.
Data Retention
Information is retained only as long as reasonably necessary for patient communication, legal obligations or website administration.
Your Rights
You may request access, correction or deletion of personal information where applicable by contacting the email listed below.
Children's Privacy
The website is not intended for children to independently submit personal information without a parent or guardian where required.
International Visitors
International patients who share information acknowledge that data may be processed in accordance with applicable Indian laws and website operations.
Changes to this Policy
This policy may be updated periodically. The revised version will be published on this page with the latest effective date.
Contact Information
For privacy-related questions, contact: Drrenukagupta@gmail.com